Product

Improve customer service productivity

1. Multi-channel Feedback


2. Sentiment Analysis


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POSITIVE FEEDBACK?

Drive more organic ‘Likes’ to your Facebook page. Encourage customers to recommend your brand on Facebook.

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NEGATIVE FEEDBACK?

Alert your in-store manager when you receive a negative feedback in real-time. Empower them to perform on-the-spot service recovery!

3. Dashboard & Analytics


REAL-TIME ANALYTICS

Manage your customer feedback data using a top-down approach. Triibe dashboard presents complex data in easily consumable charts & reports.

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BENCHMARKING

Quantify your business performance. Compare and benchmark performance with industry average data.

4. INSIGHTFUL MONTHLY REPORTS

Compiled by our service consultants and delivered directly to your email. It’s a hassle-free way to stay on top of your business!

  • Overview of no. of positive, neutral or negative feedback
  • Outlet performance comparison
  • Highlight important customer feedback & comments
  • All feedback data displayed in charts & graphs

Free 30-day trial.

Sign up now and receive a free business analysis!